Shipping
Thank you for shopping with Retro Glamour. We are committed to getting your order to you as quickly and smoothly as possible. Below you’ll find everything you need to know about our shipping process.
We ship from Whyalla, South Australia & pack each Retro Glamour piece with care.
ORDER PROCESSING
Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
During peak periods, sales, or promotional events, processing times may be slightly longer.
You will receive a confirmation email once your order has been dispatched, including tracking details.
SHIPPING METHODS & CARRIERS
We use Easyship to provide reliable and competitive delivery options.
Depending on your location and chosen service, your parcel may be delivered by carriers such as:
Australia Post
Aramex
CouriersPlease
DHL
or other reputable courier partners
Shipping options and prices are calculated automatically at checkout based on destination, parcel size, and weight.
ESTIMATED DELIVERY TIMES
Delivery times are estimates only and may vary based on courier demand and location.
Within Australia
Standard Shipping: 3–8 business days
Express Shipping: 1–3 business days
International Shipping
Standard International: 7–21 business days
Express International: 3–10 business days
Please note that remote or rural areas may experience longer delivery times.
SHIPPING COSTS
Shipping costs are calculated at checkout based on:
Destination
Parcel weight and dimensions
Courier service selected
From time to time, Retro Glamour may offer free shipping promotions, which will be clearly displayed on the website.
TRACKING YOUR ORDER
Once your order has been shipped, you will receive an email with a tracking number.
You can use this number to monitor your delivery progress directly through the courier’s website.
INTERNATIONAL ORDERS & CUSTOMS
For international deliveries:
Import duties, taxes, and customs fees are not included in the purchase price.
These charges are the responsibility of the customer and may be payable upon delivery.
Customs processes can occasionally cause delays beyond our control.
DELIVERY ISSUES
If your tracking shows delivered but you have not received your parcel, please:
Check with neighbours or household members.
Contact the courier directly using your tracking number.
If still unresolved, contact us within 7 days of the delivery date and we will assist where possible.
Retro Glamour is not responsible for parcels lost or delayed due to incorrect address information provided at checkout.
ADDRESS ACCURACY
Please ensure all shipping details are entered correctly at checkout.
We cannot guarantee changes once an order has been dispatched.
SPLIT SHIPMENTS
Occasionally, orders containing multiple items may be shipped separately depending on warehouse location or courier availability. You will receive tracking information for each parcel if this occurs.
CONTACT US
If you have any questions regarding shipping or delivery, please reach out via our Contact Us page and we’ll be happy to help.
This policy keeps things:
Transparent
Professional
Flexible for Easyship’s carrier variations
Protective of your business without sounding harsh.
QUESTIONS ?
Email us anytime: retroglamour_@outlook.com
