Last updated: 19 January 2026

This Privacy Policy describes how Retro Glamour (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit or make a purchase from retroglamour.shop (the “Site”), interact with our content, or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose personal information we collect.

We are committed to protecting your privacy and handling your personal information in an open and transparent way, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and other applicable privacy laws.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations. When we do, we will update the “Last updated” date at the top of this page and publish the revised version on our Site.

How We Collect and Use Your Personal Information

We collect personal information to operate our online store, fulfil orders, communicate with you, and improve your experience. The type of information we collect depends on how you interact with us.

In addition to the purposes outlined below, we may use your personal information to:

• Communicate with you

• Improve our Services and website functionality

• Comply with legal obligations

• Prevent fraud and protect our business and customers

Personal Information We Collect

Information You Provide Directly

When you interact with our Services, you may provide personal information including:

• Contact details: name, email address, phone number, postal address

• Order details: billing and shipping address, products purchased, order history

• Payment confirmation: transaction details provided by our payment processors

• Customer support communications: messages, emails, or enquiries you send us

Providing certain information is necessary to place orders or access parts of our Services. You may choose not to provide some information, but this may limit your ability to use certain features.

Information Collected Automatically

When you visit our Site, we may automatically collect information about your device and usage, including:

• IP address

• Browser type and version

• Device information

• Pages viewed, time spent on pages, and referring URLs

This information is collected using cookies and similar technologies and helps us understand how visitors use our Site.

Information from Third Parties

We may receive information about you from trusted third-party service providers, including:

• Squarespace (website hosting and ecommerce platform)

• Square (payment processing and point-of-sale services)

• Email marketing and analytics providers

• Shipping and fulfilment partners

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

• Process and fulfil orders

• Take payments and prevent fraudulent transactions

• Arrange shipping and delivery

• Manage returns or exchanges

• Communicate with you about your order

Marketing and Communications

With your consent, we may send you marketing communications such as emails about new arrivals, collections, or promotions. You can opt out at any time using the unsubscribe link in our emails.

Security and Fraud Prevention

We use personal information to help detect, prevent, and respond to fraudulent, illegal, or unauthorised activity and to keep our Services secure.

Service Improvement

We may use usage data and feedback to analyse trends, improve our website, and enhance the overall customer experience.

Cookies

Our Site uses cookies and similar technologies to:

• Enable essential website functionality

• Remember your preferences

• Analyse website traffic and performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the Site functions.

How We Share Personal Information

We may share your personal information in limited circumstances, including:

• With service providers who assist with payments, website hosting, analytics, customer support, and shipping

• With payment processors (such as Square) to securely process transactions

• Where required by law or to comply with legal obligations

• In connection with a business transaction (such as a sale or restructure of the business)

We do not sell personal information.

Third-Party Websites and Links

Our Site may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security and Retention

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

International Users

Your personal information may be stored and processed in countries outside Australia, including by third-party service providers. Where required, we take steps to ensure appropriate safeguards are in place.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us:

Email: retroglamour_@outlook.com
Postal address:
Provided Upon Request.

For the purposes of applicable data protection laws, Retro Glamour is the data controller of your personal information unless otherwise stated.