Terms of Service

Last updated: 19 January 2026

These Terms of Service (“Terms”) govern your use of the Retro Glamour website and any purchases made through retroglamour.shop (the “Site”). By accessing the Site or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use the Site or purchase our products.

About Retro Glamour

Retro Glamour is an Australian-based online boutique specialising in vintage, pre-owned, and curated fashion items.

Products

  • Unless clearly marked as “New”, all items sold on this Site are pre-owned or vintage.

  • Due to the nature of vintage garments, items may show signs of previous wear, repair, or age. Any notable flaws or imperfections will be described in the product listing.

  • All items are sold as described.

  • Colours may appear slightly different depending on lighting conditions and screen settings.

  • Measurements are provided as a guide; we encourage customers to review sizing information carefully before purchasing.

Orders & Payment

  • Payment is required in full at the time of purchase.

  • We accept major credit and debit cards and other payment methods made available at checkout via our payment processor.

  • Once your order is placed, you will receive an order confirmation email.

  • We reserve the right to refuse or cancel an order at any time for reasons including stock availability, pricing errors, or suspected fraudulent activity. If this occurs, any payment received will be refunded.

Pricing

  • All prices are listed in Australian Dollars (AUD) unless stated otherwise.

  • Prices may change without notice.

  • Shipping costs are calculated separately and displayed at checkout.

Shipping & Delivery

  • Shipping rates, processing times, and delivery estimates are outlined in our Shipping Information page.

  • Delivery timeframes are estimates only and may vary due to factors outside our control.

  • Risk of loss or damage passes to you once your order has been delivered to the address provided at checkout.

  • Retro Glamour is not responsible for delays, lost parcels, or damage caused by shipping carriers, though we will assist where possible.

Returns & Refunds

  • Our returns and refunds process is detailed in our Refund & Returns Policy, which forms part of these Terms.

  • Items must be returned in their original condition in accordance with that policy.

  • Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect, as required under Australian Consumer Law.

Australian Consumer Law

Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Intellectual Property

All content on this Site — including images, text, logos, and designs — is the property of Retro Glamour or its licensors and may not be copied, reproduced, or used without our prior written consent.

Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.

Limitation of Liability

To the extent permitted by law:

  • Our liability is limited to the purchase price of the product in question.

  • Retro Glamour is not liable for any indirect, incidental, or consequential damages arising from the use of the Site or the purchase of products.

This limitation does not apply where liability cannot be excluded under Australian Consumer Law.

Indemnity

You agree to indemnify and hold Retro Glamour harmless from any claims, losses, damages, or expenses arising from your misuse of the Site or breach of these Terms.

Governing Law

These Terms are governed by the laws of South Australia, Australia.
Any disputes will be subject to the exclusive jurisdiction of the courts of South Australia.

Changes to These Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting on the Site, with the updated date noted at the top of this page.

Contact Us

If you have any questions about these Terms, please contact us:

📧 retroglamour_@outlook.com